Customer Support Specialist, Manila (AU Support)
EucalyptusManila, Philippines
Posted April 2, 2026
Full Time
About the Company
Eucalyptus is a digital healthcare company on a mission to make good health last a lifetime.
Job Description
Customer Support Specialist role at Eucalyptus, a digital healthcare company, with a mission to provide outstanding support to patients through multiple channels, resolving patient issues and delivering high-quality care.
Requirements
- 2+ years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles
- Strong attention to detail
- Strong English written and verbal communication skills
- Strong computer skills, or experience with customer service software
Benefits
- Comprehensive health coverage
- Vacation, sick, and parental leaves
- 13th-month pay
- Statutory benefits
- Transport allowance
- Wellness budgets
- Social clubs
- Hybrid work arrangement
- Learning budgets
- Conferences, certifications, peer shadowing