Head of Operations

We're looking for a hands-on Head of Operations to lead and scale our operational footprint across Germany. As the operational right-hand to the General Manager, you will own the systems, processes, and teams that enable us to scale. You will lead a team of direct reports, overseeing an organisation of 20+ people across the operational functions, and drive critical operational pillars across the German business.

Requirements

• 7–12 years experience in high-growth, operational environments
• Proven experience scaling operations through step-changes
• Hands-on operator: comfortable going from problem → execution and getting into the details when needed
• Experience leading teams of ~5–30 people
• Highly data-driven: able to identify key levers and make decisions based on signal, not noise
• Fluent in German and English

Benefits

• Equity for everyone
• 28 days of annual leave
• Wellness allowance
• 3 weeks of work-from-anywhere per year
• Annual learning budgets
• Three days of professional development leave
• Peer shadowing
• Global knowledge-sharing culture