Manager on Duty

The Manager on Duty (MOD) at the Eugene Family YMCA fosters a culture that is welcoming, genuine, hopeful, nurturing, and determined while supporting daily operational, administrative, and member engagement functions.

Requirements

• At least 4-½ years of experience in customer service, direct in-person sales, guest services, or related field in a fast-paced environment
• At least two years of direct employee supervision and leadership, including staff training
• Previous experience working in a public-facing position where complex problem-solving, conflict resolution, and de-escalation skills were required
• Intermediate-level proficiency with computer skills and typical business software
• Knowledge of database systems and cloud-based technologies