REMOTE Customer Service Representative
EVENING POST GROUPPlantation, Florida, United States
Posted February 17, 2026
18 - 18
Full Time
About the Company
The Evening Post Group (EP Group) is a family‑owned investment and operating firm headquartered in Charleston, South Carolina, that specializes in acquiring and growing differentiated businesses across a wide array of sectors. Since its first acquisition in 1896, EP Group has built a diversified portfolio that includes broadcast television, digital and print media, marketing and technology services, forestry, real estate, hospice care, pharmaceuticals, and advocacy services. The firm’s core strategy centers on long‑term value creation, partnering with companies seeking growth initiatives, shareholder liquidity events, or strategic spinoffs, and it measures success by the longevity and resilience of its portfolio. EP Group’s distinctive advantage lies in its deep industry expertise, disciplined acquisition approach, and commitment to nurturing sustainable, high‑performance businesses over decades.
Job Description
Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints.
Requirements
- Interact with customers via telephone, email, or in person to provide support and information on services.
- Collects and enters information for services.
- Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Company-paid life insurance
- Disability insurance
- 401(k) plan with an employer match
- Paid time off
- Ten company-paid holidays
