Relocation Coordinator

The Resident Relocation Coordinator is a key member of the relocation team responsible for managing and coordinating resident relocation activities across multiple project sites.

Requirements

• Conduct resident assessments and surveys to understand relocation needs and preferences.
• Take inventory of tenant belongings and furniture, including documenting large items, infestation issues, clutter, or hoarding concerns.
• Provide relocation counseling and assistance in accordance with applicable federal, state, and local regulations.
• Notify residents of relocation timelines and provide ongoing support throughout the moving process.
• Conduct follow-up check-ins with residents leading up to scheduled move dates.
• Assist with site setup activities and identify vendors including movers, cleaners, and pest control companies.
• Schedule, coordinate, and supervise moving activities and related services.
• Conduct pre-inspections of relocation units to ensure they meet safety and habitability standards before occupancy.
• Coordinate with construction teams, property management, development teams, and contractors to ensure relocation timelines are met.
• Facilitate resident and community meetings regarding relocation processes, rights, and benefits.
• Distribute relocation notices and maintain proof of resident receipt as required.
• Act as liaison between residents, property management, construction teams, and clients.
• Interface with residents' families, social service providers, or other support resources when necessary.
• Maintain accurate relocation files, documentation, and database records.
• Track relocation progress and maintain data reporting systems.
• Prepare weekly and monthly relocation reports for management and project stakeholders.
• Develop agendas and record minutes for relocation meetings and distribute within 48 hours.
• Provide packing materials, tips, demonstrations, and moving assistance to residents.
• Assist with utility disconnections, reconnections, and address changes when needed.
• Ensure residents vacate units per relocation schedules and that units are properly secured after move-out.
• Document and assist in resolving claims related to property damage or loss during relocation.

Benefits

• Paid Time Off
• Retirement Plan
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance