Customer Service Coordinator

Evergreen Residential is a high growth Real Estate Company seeking a Customer Service Coordinator to create and maintain a highly customer-focused environment, leveraging expertise in resident relations, conflict resolution, and service coordination.

Requirements

• High school or GED
• 1+ year of administrative or customer service experience, with Property Management experience a plus
• Previous experience using property management software is preferred
• Ability to work effectively under pressure and manage escalated calls with a calm demeanor
• Impeccable detail orientation, with excellent organization skills
• Good time-management, able to consistently meet goals and deadlines without sacrificing quality
• Possess effective problem-solving skills
• Intermediate proficiency in Microsoft Office including Word, Excel, Outlook, and with Adobe
• Effective communication skills, both verbal and with ability to write clear and concise correspondence