Patient Services Rep-Contact Center (40 hours/week)
EvergreenHealthKirkland, Washington, United States
Posted March 13, 2026
45180 - 72280 USD
Full Time
About the Company
EvergreenHealth is a public hospital district serving north King and south Snohomish counties since 1972. With two hospitals and numerous practices, they offer a wide range of services including primary care, urgent care, emergency care, and specialized treatments like cancer care and neurosciences. Known for their advanced and personalized medicine, EvergreenHealth also emphasizes community health outreach and education programs.
Job Description
Serves as the first point-of-contact for patients in a fast-paced call center. Utilizes exceptional customer service skills to coordinate patient care and to provide an excellent patient experience.
Requirements
- High School diploma or equivalent
- 1 year of experience in a customer service role
- Excellent interpersonal communication skills
- Ability to problem solve and stay calm under pressure
- Strong written communication skills
Benefits
- Medical, vision and dental insurance
- On-demand virtual health care
- Health Savings Account
- Flexible Spending Account
- Life and disability insurance
- Retirement plans
- Tuition assistance for undergraduate and graduate degrees
- Federal Public Service Loan Forgiveness program
- Paid Time Off/Vacation
- Extended Illness Bank/Sick Leave
- Paid holidays
- Voluntary hospital indemnity insurance
- Voluntary identity theft protection
- Voluntary legal insurance
- Pay in lieu of benefits premium program
- Free parking
- Commuter benefits