Ingénieur de production expérimenté H/F
EVERIENCEAnnecy, Auvergne-RhĂ´ne-Alpes, France
Posted December 18, 2025
Full Time
About the Company
HELPLINE is a French company specializing in digital services that has been accompanying IT and business directors in their transformation projects around new uses and digital tools since 1994.
Job Description
We are seeking a Senior Production Engineer to join our team in Annecy, France. As a key member of our team, you will be responsible for ensuring the stability of our information system, detecting and resolving incidents, and collaborating with cross-functional teams to optimize supervision and observability.
Requirements
- Level 1 and 2 support for incidents
- Continuously monitor dashboards to ensure system stability
- Detect weak signals and anticipate problems
- Coordinate deployment and manage deployment schedule
- Represent team in crisis cell
- Collaborate with transversal teams