Technicien support IT H/F
EVERIENCEPays de la Loire, France
Posted January 20, 2026
Full Time
About the Company
HELPLINE specializes in user support management and the implementation of a collaborative experience enhanced by AI, where human expertise and technology enrich each other.
Job Description
HELPLINE is seeking an IT Support Technician to join their team in Saint-Herblain, France. The role involves providing technical assistance to users, recording and resolving incidents, and contributing to documentation creation and update.
Requirements
- General knowledge in technical, office, and workstation fields
- Ability to analyze situations and understand the impact on business processes
- Excellent priority management
Benefits
- 50% group health insurance premium
- 50% transport ticket reimbursement
- meal ticket card (9.5€ employer-paid at 60%)
- Recruitment bonuses up to 1000€
- CSE with numerous cultural benefits