Manager - IT Operations
EveriseIndia
Posted April 7, 2026
Full Time
About the Company
Everise delivers happiness to millions of customers around the world. We excel at solving customer problems on behalf of some of the world’s biggest brands. Our specialty sectors are healthcare, travel, technology, and financial services. As the leading customer experience firm, companies rely on Everise to drive their business forward by transforming customer care into something extraordinary and consistently delivering positive interactions across the globe in 32 languages. At our core, we are a diverse and inclusive group of champions who learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Join us and become a champion of customer happiness!
Job Description
Join our team as an IT Operations Manager and oversee the day-to-day functioning of IT systems, ensuring reliability, security, and efficiency.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- Master’s degree (MBA or IT Management) is often preferred for senior roles
- Specialized certifications (ITIL, PMP, CISSP, AWS/Azure) add significant value
- Knowledge of networking, cloud services (AWS, Azure, GCP), virtualization, and cybersecurity
- Familiarity with ITIL framework and service management best practices
- Leadership & Management
- Strategic Thinking
- Communication & Collaboration
Benefits
- Health insurance
- Retirement plan
- Paid time off
- Professional development opportunities
