Account Manager

We are looking for a passionate and dedicated Account Manager to join our team in Bucharest! As an Account Manager, you will be the primary liaison between our clients and internal teams, ensuring seamless service delivery, identifying growth opportunities, and driving customer satisfaction.

Requirements

• 2–3 years of experience in Account Management, preferably in SaaS, payments, or iGaming
• Solid understanding of online business functions: payments, marketing, affiliates, customer service, and content
• Familiarity with player account management, wallet systems, fraud prevention, and responsible gaming tools is a plus
• Strong communication and interpersonal skills in English (written and spoken)
• Analytical mindset with the ability to interpret data and provide actionable insights
• Proficiency in CRM tools and Microsoft Office Suite

Benefits

• 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us
• 10 sick leave days per year, no doctor's note required
• Hybrid work schedule: 60% work from the office and 40% work from home per quarter (during your first 3 months, you'll be in the office full-time)
• Support for New Parents
• Daily catered lunch or monthly lunch allowance
• Private Medical Subscription
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training