Customer Support Representative (Danish Speaker)

EveryMatrix is a leading B2B SaaS provider delivering iGaming software, content, and services. We're looking for a dedicated Customer Support Representative to join our team in Bucharest!

Requirements

• Fluency in Danish (native or near-native). Good English level.
• Previous experience in customer support, preferably in the iGaming industry or a fast-paced digital environment.
• Strong problem-solving and communication skills.
• A customer-first attitude with a proactive and empathetic approach.
• Ability to multitask and work in a shift-based environment, including evenings, weekends, and holidays.

Benefits

• 22 days of annual leave, with 2 additional days added each year, up to 32 days by your fifth year with us.
• Hybrid work schedule is available after the first three months of employment, with up to 50 days of work from home per year.
• Two Free Fridays each year, limited to one per quarter.
• 3 sick leave days per year, no doctor's note required.
• Daily catered lunch or monthly lunch allowance.
• Private Medical Subscription.
• Access online learning platforms like Udemy for Business and LinkedIn Learning, and a budget for external training.
• Access to an Employee Assistance Program through TELUS Health.