Customer Service Warehouse Associate

Ewing Outdoor Supply is looking for a Customer Service Warehouse Associate to provide excellent customer service and support in a fast-paced distribution warehouse. The role involves delivery and warehouse responsibilities, and the ability to flex and lift 50-70 lbs. is required. Prior green industry experience is preferred, but not required. Bilingual English/Spanish is also preferred.

Requirements

• Go the extra mile to engage customers
• Greet and direct customers
• Provide accurate information
• Answer customers’ questions
• Conduct price and feature comparisons
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with team to provide excellent customer service
• Inform customers about discounts and special offers
• Provide customer feedback
• Stay up-to-date with new products/services
• Deliver items to different addresses and routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Ask for feedback and resolve clients’ complaints
• Inform customers about new products and services
• Follow DOT regulations and safety standards

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing