Support Engineer
ExaSan Francisco, California, United States
Posted June 26, 2025
Full Time
About the Company
Exa specializes in knowledge organization and retrieval for large language models, leveraging advanced representation learning and a robust crawling infrastructure to deliver precise, context‑aware search results. Their flagship product, the Exa Web Search API, enables developers to integrate intelligent, data‑driven search capabilities into AI applications. By focusing on scalable, high‑accuracy knowledge extraction, Exa differentiates itself as a foundational layer for the AI ecosystem, empowering models to access up‑to‑date information efficiently. The company is actively expanding its team and welcomes talent interested in shaping the future of AI data layers. For more information, visit exa.ai.
Job Description
Exa is building a search engine from scratch to serve every AI application. We build massive-scale infrastructure to crawl the web, train state-of-the-art embedding models to index it, and develop super high performant vector databases in rust to search over it.
Requirements
- Several years of programming experience (Ex. could build a server in node.js)
- Have experience responding to customer inquiries
- Excited to diagnose and trouble shoot technical issues
- Care about the problem of finding high quality knowledge and recognize how important this is for the world
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
