Desktop Support Analyst
Excelitas TechnologiesMassachusetts, United States
Posted May 29, 2026
Full Time
About the Company
Excelitas Technologies is a leading provider of advanced photonic technologies, serving global leaders in life sciences, industrial, semiconductor, aerospace, and defense markets. Specializing in sensing, detection, imaging, optics, and illumination solutions, Excelitas offers a wide range of products including LED solutions, avalanche photodiodes, thermal infrared detection systems, and medical imaging solutions. The company's core value proposition lies in its innovative approach to technology development and manufacturing, making it an essential partner for customers worldwide.
Job Description
Join Excelitas Technologies as a Desktop Support Analyst and contribute to the development of advanced photonics products based on MEMS and other micro-scale optical devices. Provide onsite and desk-side IT support for end users, support and maintain Windows PCs, laptops, and mobile devices, and assist with endpoint security and patching activities.
Requirements
- Demonstrate hands on experience supporting Windows endpoints in a business environment
- Show working knowledge of Microsoft Intune or endpoint management platforms
- Exhibit experience supporting users onsite with minimal supervision
- Possess a solid understanding of Microsoft 365 applications and Azure AD concepts
- Communicate effectively with end users and IT team members
- Be willing to travel as required
- Be able to lift and move IT equipment as part of onsite support duties
Benefits
- Equal Opportunity/Affirmative Action Employer
- Minorities/Females/Disability/Gender Identity/Sexual Orientation
