Patient Account Representative FT (In Person)

As a Patient Account Representative, you'll be a guiding force behind efficient patient billing and account management, leveraging your expertise to process and manage patient claims, collect payments, and resolve account-related issues with empathy and clarity.

Requirements

• High School Diploma or GED
• Relevant experience in medical billing, collections, and customer service
• Computer proficiency with EMRs and Microsoft Office Suite - Excel, Word, Outlook
• Strong understanding of insurance reimbursement procedures and revenue cycle process
• Good analytical skills and a firm grasp of calculations and medical terminology
• Exceptional verbal and written communication abilities (English a must; Spanish a plus)
• Ability to work well independently with limited supervision
• Time management and organization to juggle multiple accounts
• Ability to work claims, appeals, and denials to positive outcomes (40-50 accounts per day)
• Ability to communicate to leadership management areas of concern or areas of improvement
• Ability to update patient demographic information and initiate account adjustments
• Ability to work for extended periods of time on a computer

Benefits

• Generous Paid Time Off
• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance