Customer Support Specialist
ExelyTashkent, Uzbekistan • Samarkand City, Samarqand Region, Uzbekistan
Posted January 14, 2026
Full Time
About the Company
Exely is a global IT company specializing in online solutions and websites for the hotel industry.
Job Description
Exely is a global IT company specializing in online solutions and websites for the hotel industry. We help hoteliers increase their direct sales and automate operations. Our team is growing rapidly in the EMEA region and is looking for a Customer Support Specialist to assist our hotels in Uzbekistan.
Requirements
- Based in Tashkent or Samarkand, Uzbekistan
- Strong communication skills, both written and verbal Uzbek, English, and Russian
- Available to work Monday-Friday, 9 AM-6 PM (GMT+5)
- At least 1 year of experience within the customer service of IT-company or call center
- Experience within the hospitality or technology industry for hoteliers would be an advantage
- Customer-centric approach, developed EQ, high level of stress resistance
- Comfortable with CRM and computer software
- Comfortable with ticket and helpdesk systems (Zendesk, Omnidesk, or Jira)
Benefits
- Competitive salary based on your experience
- Commissions based on KPI
- Laptop and headset for work
- Health insurance after probation period (3 months)
