Assistant Manager
EXLCape Town, Western Cape, South Africa
Posted April 10, 2026
Full Time
About the Company
EXL is a leading data analytics and digital operations and solutions company that partners with clients to reinvent business models and drive better business outcomes.
Job Description
The Assistant Manager role involves establishing and maturing the Service Management capability within Shared Services, driving the design and governance of Service Management processes, and overseeing escalations and continuous service improvement initiatives.
Requirements
- Strong leadership and operational governance expertise
- Vendor management capability
- Customer-centric mindset
- Strong partnership-building skills
Benefits
- Opportunity to work with a leading data analytics and digital operations and solutions company
- Collaborative and innovative work environment
- Potential for career growth and development