Assistant Manager - MIS/RTA
EXLCape Town, Western Cape, South Africa
Posted April 8, 2026
Full Time
About the Company
EXL is a leading data analytics and digital operations and solutions company that partners with clients to reinvent business models and drive better business outcomes.
Job Description
Job Description: The Assistant Manager - MIS/RTA will prioritize workload, meet deadlines, and perform multiple tasks with attention to detail, lead and coach the RTA team, and analyze intraday trends to optimize performance. Responsibilities include managing MIS and performance reporting requirements, automating recurring reports, and communicating insights to stakeholders.
Requirements
- Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail
- Solid critical thinking, problem solving, and interpersonal skills
- Demonstrates ability to give and receive feedback with peers and business partners
- Ability to work independently with minimal supervision
- Sound arithmetic, analytical and problem solving ability
- Ability to adapt to workload and multitask with attention to detail in a dynamic environment
- Excellent verbal, written and comprehension skills
- Bachelor's degree
- 5+ years of experience in a related field