Entry-Level IT Support Associate (B)
ExpedientUpper Arlington, Ohio, United States
Posted April 27, 2026
32000 - 37000 USD
Full Time
About the Company
Expedient provides multi-cloud platforms, hosting and cyber security, and data center infrastructure as a service (IaaS) solutions to its clients.
Job Description
Expedient is hiring an entry-level IT Support Associate for its Columbus / Upper Arlington, OH data center. The position offers fully paid training and hands-on experience with various technical platforms. The job involves handling Tier 1 tickets, following security protocols, and performing physical and virtual security checks.
Requirements
- Industry certification(s) preferred
- Associate degree in a technical discipline or technical equivalent work experience
- Previous exposure to or experience in an IT environment
- Previous customer-service work experience
- Excellent written and verbal communication skills
- Strong analytical and independent problem-solving skills
- Ability to prioritize and manage multiple responsibilities that are time-sensitive
- Willingness and ability to learn quickly
Benefits
- Three weeks of paid time off annually
- Birthday off and a health holiday
- Parental leave
- Top-tier medical, dental, and vision
- Disability and life insurance
- Wellness engagement opportunities
- 401(k) with a generous match