Lead Resident Services (Lead Front Desk Concierge)

The Experience Senior Living Team is seeking a Lead Front Desk Associate, known as the Lead Resident Services, to join their team at The Gallery at Fort Collins. The successful candidate will provide exceptional customer service, coordinate services for residents, and serve as a liaison between departments.

Requirements

• Experience as a Concierge, or experience in a customer service role
• One (1) to two (2) years of working with seniors
• Ability to communicate verbally, in writing, and through pictures when necessary
• Ability to operate standard office equipment
• Ability to utilize technology effectively and efficiently

Benefits

• Medical
• Dental
• Vision
• STD/LTD
• Life
• Voluntary life
• 401k with employer matching
• Paid holidays
• Up to 20 days PTO in the first three years