The Sustenance Quality Lead is responsible for overseeing post-launch quality performance across manufacturing, supplier ecosystem, and field operations.
Requirements
- Develop and own the Sustenance Quality roadmap aligning manufacturing quality, supplier quality, and field quality functions
- Ensure manufacturing quality team delivers Cpk >1.67 for critical characteristics
- Manage production non-conformance (NC) reduction to meet the targets
- Analyze field failure data (warranty, service center returns) using suitable analysis techniques
- Mentor and develop Manufacturing, Supplier, and Field Quality leads and Engineers
Benefits
- Opportunity to shape quality strategy for next-gen EV products
- Direct impact on field customer experience and brand reputation
- Leadership role spanning manufacturing, supply chain, and aftermarket
- Collaborative culture with validation, design, and manufacturing teams