Sustenance Quality Lead

The Sustenance Quality Lead is responsible for overseeing post-launch quality performance across manufacturing, supplier ecosystem, and field operations.

Requirements

• Develop and own the Sustenance Quality roadmap aligning manufacturing quality, supplier quality, and field quality functions
• Ensure manufacturing quality team delivers Cpk >1.67 for critical characteristics
• Manage production non-conformance (NC) reduction to meet the targets
• Analyze field failure data (warranty, service center returns) using suitable analysis techniques
• Mentor and develop Manufacturing, Supplier, and Field Quality leads and Engineers

Benefits

• Opportunity to shape quality strategy for next-gen EV products
• Direct impact on field customer experience and brand reputation
• Leadership role spanning manufacturing, supply chain, and aftermarket
• Collaborative culture with validation, design, and manufacturing teams