Guest Concierge Lead -Bilingual

Guest Services Supervisor to lead and oversee a dynamic team dedicated to providing exceptional service to guests and property owners, ensuring prompt and efficient handling of inquiries and solutions.

Requirements

• 1-2 years of experience leading remote Guest Service teams
• Ability to work in a fast-paced environment
• Experience working with OTAs (Airbnb, Vrbo, Booking.com, etc.)
• Ability to work independently and collaboratively with cross-functional teams
• Flexibility to work weekends, holidays, or extended hours as needed

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan