Guest Experience Specialist

We're looking for a Guest Experience Specialist to create an exceptional guest experience across all properties. You'll be responsible for managing guest reservations, communicating with guests, and resolving issues in a professional and courteous manner.

Requirements

• Previous experience working in hotels, vacation rentals, apart-hotels, or related field
• Excellent written and verbal English skills
• Strong organizational, multitasking, time and task management abilities
• Empathy and patience, and a customer-centric mindset
• Ability to learn many new software systems and operating procedures quickly

Benefits

• Competitive Salary
• Remote Work
• Paid Time Off
• HMO Coverage