TechOps - SAP AMS - Manager

EY is looking for an SAP SD Senior Consultant to join their GDS Team as a TechOps Manager. The role involves providing functional support for SAP Order to Cash across various regions for global clients. The ideal candidate will have over 10 years of experience in SAP Sales and Distribution, preferably with global clients, and a bachelor's degree in a related technology field.

Requirements

• Bachelor’s degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences.
• Over 10 Years of experience required in one or more areas within SAP Sales and Distribution preferably with Global client.
• Responsible for providing support for SAP SD module incidents, ensuring minimal disruption to operations.
• Support incident solving by analyzing incidents raised by users and provides solutions.
• Working closely with customers and teams to ensure issues and requests are followed-up and addressed timely.
• Handle change requests with a clear understanding of new business requirements.
• Understand business needs and deliver solutions to make processes more efficient and simpler whenever possible.
• Cross-functional communication skills; experience in offshore/onshore model.
• Defect resolution and defect analysis related to SD.
• Ability to work with minimal guidance or supervision in a time critical environment.
• Strong communication, collaboration, and leadership skills with the ability to work effectively in a global, cross functional team environment.
• Flexibility in managing work hours due to the volatile nature of Application Management work including ability to do shifts and being on call for critical business requirements.

Benefits

• Support, coaching and feedback from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.