Patient Experience Coordinator - 5-star customer service - full benefits, no weekends

The Patient Experience Coordinator is responsible for ensuring patients have a pleasant experience by accommodating their requests within the guidelines of the Virginia Eye Consultants Service Manual. This position regularly travels between Norfolk and Hampton locations, requiring reliable transportation. The Coordinator manages the flow of the clinic, communicates with Clinic Manager/Team leads of delays, and facilitates items needing assistance with scheduled appointments.

Requirements

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience.
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Ability to work over 40 hours to meet the needs of the business

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay