Patient Services Representative - Front Desk

This role is focused on being the front desk receptionist for a patient-facing center, performing check-in and check-out, managing patient records, and ensuring a positive patient experience. The position requires strong communication skills, attention to detail, and a commitment to providing exceptional customer service.

Requirements

• Accurately complete the check-in process by greeting patients and providing information.
• Manage the check-out process, including insurance verification and record keeping.
• Adhere to HIPAA regulations and maintain patient confidentiality.
• Schedule and manage follow up appointments.
• Manage check-out process.
• Review charts and schedule appointments correctly
• Scan patient notes and enter data.
• Communicate effectively with patients and staff.