Information Technology Lead

Schumacher & Co. is an innovative interior design company seeking an IT Team Lead to oversee the day-to-day operations of its internal IT helpdesk. The role involves managing a small team of IT Support Specialists, handling escalations, and partnering with business stakeholders to improve employee experience and ensure timely, effective support across the organization.

Requirements

• 5+ years of IT support experience
• 1-2 years in a lead or supervisory role
• Strong experience with modern ticketing systems
• Solid understanding of endpoint management
• Comfortable with Microsoft o365 and SaaS administration
• Excellent communication and problem-solving skills
• Familiarity with basic scripting or automation
• Prior experience in a fast-paced startup or growth-stage company

Benefits

• Competitive Salary
• Corporate Annual Profit Sharing
• 401K Plan
• Health Benefits
• Dental Coverage
• Medical Coverage
• Prescription Drug Plan
• Vision Coverage
• Health Savings Account
• TELADOC
• Paid Time Off
• 10 Company Holidays
• Bereavement Leave
• Life Insurance
• Flexible Spending Accounts
• Short-Term Disability
• Long Term Disability
• Parental Medical Leave
• Child Bonding Leave
• Employee Discount