Senior IT Support Specialist
F. Schumacher & Co.South Carolina, United States •
Posted September 12, 2025
Full Time
About the Company
F. Schumacher & Co., with its family of brands including Schumacher, Patterson Flynn, Backdrop, Frederic Media, and Paramount Prints, is a leading provider of designer fabrics, wallpaper, trim, furniture, custom carpets, rugs, paints, wallcoverings, magazines, and high-end textile printing. The company champions design excellence by collaborating with industry experts to bring beauty and creativity to residential, hospitality, and commercial interiors. Known for unmatched craftsmanship, exquisite artistry, and a commitment to sustainability, FS&CO offers a comprehensive range of products that define the spaces that matter most.
Job Description
Schumacher & Co. is seeking a Senior IT Support Specialist to provide technical support, troubleshoot issues, and maintain information technology systems. The role involves desktop computer setup, help desk support, and project execution, with a focus on Europe and a warehouse in Fort Mill, SC. The position offers a competitive salary and a benefits package.
Requirements
- Proven experience as a Senior Helpdesk Technician or similar role.
- Strong background in system administration and IT infrastructure management.
- Demonstrated ability to work autonomously and deliver projects from start to finish.
- Experience in creating and maintaining technical documentation.
- Excellent problem-solving skills and the ability to ask thoughtful clarifying questions to ensure thorough understanding.
- Technical Proficiencies
- Ticketing Systems
- Project Management Tools
- Security and Compliance Tools
- Operating Systems
- Healthcare Coverage
Benefits
- Wealth Benefits
- Health Benefits
- Dental Coverage
- Medical Coverage
- Prescription Drug Plan
- Vision Coverage
- Health Savings Account
- TELADOC
- Paid Time Off
- Company Holidays
- Bereavement Leave
- Life Insurance
- Flexible Spending Accounts
- AFLAC Plans
- Pet Insurance
- Short-Term Disability
- Long Term Disability
- Parental Medical Leave
- Child Bonding Leave
- Employee Discount
