Technology Support Specialist II
Family Entertainment Group LLCIllinois, United States
Posted May 4, 2026
Full Time
About the Company
Family Entertainment Group is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences.
Job Description
As a Technology Support Specialist II, you will be responsible for handling incoming system support inquiries, monitoring IT systems, and implementing technology infrastructure at new and existing locations for Family Entertainment Group. This role requires strong technical support experience and ability to work independently.
Requirements
- 5+ years of technical support experience with direct exposure to installations and fieldwork
- Proven hands-on experience with VMware and/or Hyper-V virtualization platforms
- Strong analytical and troubleshooting skills
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Retirement plan
