UK Key Account Manager (maternity cover)

Famly is looking for a Key Account Manager to drive retention, growth, and deep partnerships across our UK accounts. The successful candidate will take full ownership of their portfolio, serving as the primary contact and trusted advisor for their customers.

Requirements

• 2+ years’ experience in strategic account management or customer success
• Strong executive-level communication and interpersonal skills
• Positive, solutions-focused mindset
• Commercial sharpness with an understanding of what drives growth and ownership of outcomes
• Strategic thinking and creativity to align customer objectives with Famly’s business goals
• Proficiency with CRM tools (e.g. HubSpot) and the ability to analyse account data

Benefits

• Top-tier equipment (noise-cancelling headphones included)
• Onsite learning from peers, leaders and coaches as well as regular team and company activities
• Ongoing personal and professional development beyond sales skills