Retail General Manager - Capitals / Wizards

The General Manager will lead the retail operation of assigned locations, driving strategic planning, team management, and fan engagement while providing coaching and performance management for employees.

Requirements

• Bachelor's degree or equivalent work experience preferred
• Minimum five years of retail management experience, preferably flagship store/high-profile
• Effective communication and problem-solving skills
• Strong influencing and interpersonal skills
• Highest level of integrity and ethics
• Experience managing a team of both exempt and non-exempt employees
• Strong written and verbal communication skills
• Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems
• Proven ability to identify business trends and collaborate with cross-functional partners to develop appropriate plans to drive results
• Proficiency in understanding the fan base to ensure actions taken are in support of maximizing market trends and needs
• Strong experience with retail finance, including P&L management
• Proven ability to lead operational excellence
• Ability to work independently while still adhering to company/departmental standards
• Demonstrated ability to provide clear direction to achieve goals and assign tasks to all employees while offering support and follow-up as necessary
• Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws, and union activity if applicable
• Demonstrate ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution

Benefits

• Wellness programs with fitness and weight management partners
• Paid maternity and paternity leave
• Infertility treatment
• Flexible time off
• Competitive 401k plan