Customer Growth Manager

FARFETCH is a global platform for luxury fashion, connecting creators, curators, and consumers. The Customer Growth Manager will develop and execute promotional campaigns to increase engagement and drive repeat purchases, working closely with cross-functional teams.

Requirements

• Experience managing promotions and rewards in a high-volume retailer
• Strong quantitative and analytical skills, with a deep understanding of KPIs like LTV, ROI, and Incrementality
• Experience of managing test and learn approaches and leading cross-functional teams

Benefits

• Employee Pension Scheme
• Flexible Benefits Program
• Health Insurance & Critical Illness cover
• Flexible work environment (3 days a week in office, 2 days WFH)