Operation / Claim Specialist
FaydetyNew Administrative Capital, Cairo, Egypt
Posted September 22, 2022
Full Time
About the Company
Faydety aims to help Egyptians save money by recommending the best banking and insurance products, while providing educational content through a blog.
Job Description
Join a team of motivated and knowledgeable individuals who provide excellent service to clients as a customer service representative for the claim department. Promptly and professionally address external and internal customer questions, inquiries, and concerns.
Requirements
- Ensure all assigned claims are promptly and properly documented, reserved, and processed.
- Communicate with insurance companies on claim-specific requests for information and potential coverage issues.
- Maintain accurate records and generate periodical reports.