Especialista de IT

FCCN – Digital Services for Education is seeking an IT Specialist to manage the IT team and Service Desk, in the Operations area. The mission is to develop and operate digital services that support the national educational ecosystem.

Requirements

• Bachelor's degree in Computer Engineering or related fields
• Solid experience in IT management and Service Desk, based on ITIL processes
• Knowledge of ITSM and CMDB tools (ServiceNow, GLPI, or equivalents)
• Experience in managing endpoints and identity (Intune, Autopilot, Entra ID / Azure AD)
• Domain expertise in Microsoft 365 and collaboration services
• Knowledge of endpoint security and patch management
• Experience in automation and scripting, with strong PowerShell expertise

Benefits

• Integration into a young and dynamic team with a relaxed atmosphere
• Hybrid work regime
• Continuous training with a view to your professional development
• Access to a campus with free parking, a welcoming and well-located location in Lisbon
• Several internal initiatives to promote socializing and interaction among colleagues
• Possibility of joining ADSE
• Canteen
• Goal-based management