Customer Support Specialist
Fedrigoni GroupMilan, Lombardy, Italy
Posted April 8, 2026
Full Time
About the Company
From the very beginning, our Group has been immersed in the world of specialty papers, captivated by their unrivaled performance and mesmerizing aesthetics. Today, Fedrigoni has become synonymous with excellence in premium papers, catering to packaging, labels, graphics, art & drawing, publishing, printing, RFID and the self-adhesive materials market. With an unwavering commitment to innovation, we have ceaselessly pushed the boundaries, infusing our craft with cutting-edge technology and honing our expertise. These efforts have propelled us to offer our solutions across the globe, reaching every corner of creativity. We operate under the ethos of "Making Progress," embodying a genuine commitment to daily improvement. By rethinking our practices and collaborating with the entire ecosystem in which we operate, we strive for genuine sustainability. At Fedrigoni, every day, we do our best to be the first choice for brands, printers, designers, converters. We make materials the source of creative possibilities to brands everywhere. #elevatingcreativity.
Job Description
At Fedrigoni, we are looking for a Customer Support Specialist to join our Customer Care team based in Milan. The ideal candidate will have 3+ years of experience in Customer Service or Commercial Back Office roles, with a strong customer orientation and excellent analytical and problem-solving skills.
Requirements
- 3+ years of experience in Customer Service or Commercial Back Office roles
- Strong analytical and problem-solving skills
- Reliable, flexible, and great with people
- Fluent in Italian and English
