Fenner Dunlop is seeking a dynamic Sales Account Manager to join our corporate sales team. In this role, you will be instrumental in driving sales growth and expanding our market presence across Southern California, Arizona, and Utah.
Requirements
- Cultivate and nurture positive relationships with both new and existing customers and distributors to foster loyalty and increase revenue generation.
- Initiate proactive communication channels to stay connected with customers, understand their evolving needs, and anticipate future requirements.
- Ensure consistent customer satisfaction by continuously evaluating and addressing their needs, preferences, and feedback.
- Proactively identify potential issues or challenges and resolve them promptly to maintain high levels of customer satisfaction and retention.
- Facilitate all aspects of customer interactions, including negotiating contracts, providing sales quotations, and establishing pricing agreements.
- Manage national accounts negotiations, both for new contracts and existing agreements, to optimize terms and conditions for mutual benefit.
- Conduct regular visits to customer sites to provide personalized consultation and expertise on products and services.
- Serve as the primary point of contact between the sales team and upper management, providing regular updates on sales performance, market trends, and strategic initiatives.
- Utilize market research and sales data analysis to determine realistic sales budgets, aligning with company objectives and growth targets.
- Forecast sales projections based on customer potential and market opportunities to establish attainable goals and revenue targets.
- Engage in diverse networking opportunities, including participation in local trade associations and industry events, to enhance company visibility and forge new business relationships.
- Foster strong relationships with sales professionals, manufacturing teams, operations staff, and management to facilitate collaboration and synergy across departments.
- Identify and leverage sales and service opportunities within the organization to achieve strategic business objectives and maximize revenue potential.
- Develop comprehensive and dynamic business plans tailored to designated sales territories, incorporating market analysis, competitive positioning, and sales strategies.
- Continuously refine business plans based on evolving market dynamics, customer feedback, and sales performance metrics to ensure alignment with company goals.
- Work diligently to achieve annual sales budgets and targets set by upper management, employing strategic sales tactics, effective team management, and proactive problem-solving to drive results.
- Monitor progress against sales objectives and implement corrective measures as needed to mitigate risks and capitalize on opportunities for revenue growth.
- Foster regular and open communication channels with departments such as marketing, technical, inside sales, and others to ensure alignment of goals and objectives.
- Coordinate and conduct regular manufacturing plant tours to understand business needs, identify potential sales opportunities, and further showcase differentiation and vertical integration in the market.
- Exhibits exceptional proficiency in both written and verbal communication, demonstrating the ability to convey ideas, information, and messages effectively and persuasively.
- Engages in articulate and compelling verbal exchanges during meetings, presentations, and negotiations.
- Builds rapport and establishes trust with clients, colleagues, and stakeholders through effective communication.
- Maintain meticulous attention to detail in all aspects of work, including documentation, data analysis, and task execution.
- Identify opportunities to streamline processes and workflows to optimize efficiency and resource utilization.
- Maintain consistent execution and follow-through on tasks and initiatives from initiation to completion.
- Communicate progress updates and potential obstacles transparently to stakeholders to manage expectations effectively.
- Consistently compile detailed weekly, monthly, and semi-annual reports documenting sales activities, including sales volume, revenue generated, and pipeline progression.
- Utilize data analysis tools to extract meaningful insights from sales reports, identifying trends, opportunities, and areas for improvement.
- Ensure meticulous completion of all Customer Relationship Management (CRM) reports, encompassing call plans, call reports, journal entries, and daily activities.
- Maintain accurate and up-to-date records of customer interactions, sales transactions, and follow-up activities within the CRM system.
- Offer effective leadership and guidance to fellow account managers, fostering a collaborative and supportive team environment.
- Prioritize safety at all times, both internally and externally, ensuring compliance with safety protocols and fostering a strong safety culture throughout the workforce.
Benefits
- Medical, Dental, Vision, and Life Insurance
- Medical Travel Reimbursement for critical healthcare travel
- Company Paid Life Insurance
- Volunteer, Caregiver, and Bereavement Leave
- Education Reimbursement
- Family Planning Reimbursement
- Competitive Paid Time Off & Company Holidays
- Retirement Savings Plan with a dollar-for-dollar match up to 6% of your salary
- Extensive Paid Parental Leave in the event of birth or adoption
- Opportunities to purchase Michelin Stock at a discounted rate
- Michelin Tire Rebates
- Employee Assistance Program that provides health, financial, and legal counseling among other resources
