Showroom Customer Service Representative

Ferguson is seeking a Showroom Customer Service Representative to assist customers on the showroom floor, support outside sales associates, and deliver personalized customer service. The ideal candidate will have 0-3 years of customer service experience, knowledge of plumbing fixtures, lighting, and appliances, and excellent communication and organizational skills. This is a commission eligible role with an estimated total compensation range of $52k - $77k annually.

Requirements

• 0-3 years of prior customer service experience
• Knowledge of plumbing fixtures, lighting, and appliances
• Results oriented, able to meet goals, build relationships, and enjoy a team environment
• Excellent communication for phone/in-person sales, time management and organizational skills
• Ambition to succeed and self-motivated
• General digital literacy
• Ability to multi-task
• Passion for customer service
• Ability to learn quickly

Benefits

• Health
• Dental
• Vision
• Paid time off
• Life insurance
• 401(k) with a company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities