Director of Product/Application Support
Fetch Recruiting, Inc.Los Angeles, California, United States
Posted February 12, 2020
Full Time
About the Company
Fetch Recruiting helps clients find targeted technical talent through ethical and integrity-driven IT recruitment services.
Job Description
We are looking for a Director of Product/Application Support to build processes and train programs to help customers and team members solve technical issues. The ideal candidate will provide technical assistance, solve customer problems, and contribute to product knowledge base and documentation.
Requirements
- 4 years of experience providing Product/Application support/troubleshooting
- Managed a team of 10 or more
- VoIP experience is a plus but not required