Tech Support Lead Engineer
FeverUpSpain
Posted January 26, 2026
Full Time
About the Company
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count.
Job Description
We’re Fever, the world’s leading tech platform for culture and live entertainment, looking for a Tech Support Lead Engineer to be the first point of contact for platform incidents. Your main goal will be to diagnose issues, determine if they are bugs, failures, or misconfigurations, and escalate when necessary.
Requirements
- Experience in technical support or troubleshooting roles
- Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana,...)
- Knowledge of APIs, services, and client-server architecture
- Understanding of incident management, triage, and escalation
- Proficiency in English for clear communication
Benefits
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Home office friendly anywhere in Spain
- Relocation package for international candidates
- Responsibility from day one and professional and personal growth
- Great work environment with a young, international team of talented people to work with!
- Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
- English Lessons
- Gympass Membership
- Possibility to receive in advance part of your salary by Payflow.