IT Operations Specialist

IT Operations Specialist will plan, coordinate, direct, and design operational activities of the IT operations section and develop technology solutions to enhance business operations.

Requirements

• Plan, coordinate, direct, and design all operational activities of the IT operations section
• Develop, implement, and support cost-effective technology solutions
• Manage IT operations including business requirements, project planning, and resource allocation
• Oversee provision of end-user services, including help desk and technical support services
• Develop and implement IT policies and procedures
• Negotiate and administer vendor and consultant contracts and service agreements
• Develop and review budgets for IT operations section
• Analyze and improve IT infrastructure and systems
• Supervise, coach, and develop IT operation team performance
• Manage Domain servers, network security, and WAN infrastructure