Systems Analyst I

The Systems Analyst I will provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of Intune, Microsoft 365, and Entra ID. The role involves analyzing user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Identifies alternatives for optimizing computer resources.

Requirements

• Provides system-level support of multi-user operating systems, hardware and software tools
• Analyzes user requirements, procedures, and problems to automate or improve existing systems
• Reviews computer system capabilities, workflow, and scheduling limitations
• Identifies alternatives for optimizing computer resources
• Configures and supports Microsoft Intune as the primary endpoint management platform
• Partners with business teams and end users to identify pain points, gather requirements, and deliver Microsoft 365 based solutions
• Supports identity and access management activities in Microsoft Entra ID
• Develops PowerShell scripts and automation routines to scale and improve reliability
• Responds to requests for new domain accounts and security changes
• Maintains confidentiality about the information being processed, stored or accessed by the network
• Documents system problems and resolutions for future reference

Benefits

• Competitive benefits package
• Professional development opportunities
• Policies and programs that support a healthy work/life balance