Research Lead
FiNew York, New York, United States
Posted May 13, 2026
100000 - 160000 USD
Full Time
About the Company
Fi is a fast-growing Series B startup committed to diversity and inclusion in the workplace.
Job Description
We're a passionate team working to transform the human-pet relationship by developing cutting-edge technology to revolutionize pet ownership. We're looking for a Research Lead to own our research function and directly shape product strategy.
Requirements
- Build the research function from the ground up, including methodology, cadence, panel, and tooling
- Lead customer research, including interviews, surveys, diary studies, concept tests, and in-context observation
- Work closely with the Founder and VP of Product to ensure every major decision is grounded in deep customer insight
- Use AI-native workflow, including Claude and a modern AI stack, to run more research cycles and surface insight
- Turn complex qual and quant signal into sharp, opinionated recommendations for leadership
Benefits
- Flexible PTO
- Top-notch health coverage
- Wellness perks
- Dog-friendly office
- Free Fi membership for pets
- Annual donation to a dog charity
- Gifting program for loved ones
