Universal Banker
Fidelity BankOverland Park, Kansas, United States
Posted February 17, 2026
Part Time
About the Company
Fidelity Bank is a full‑service community bank headquartered in Atlanta, part of Fidelity Southern Corporation, with a network of 65 branches across Georgia, Northern and Central Florida. The bank specializes in retail and commercial banking, mortgage origination, wealth management, SBA and construction lending, and indirect automobile financing, leveraging in‑house processing, underwriting, and closing to deliver fast, personalized service. Fidelity’s “Golden Rule” commitment to customer service and its status as a top mortgage lender in the Southeast and Mid‑Atlantic set it apart in a competitive market. As an equal‑opportunity, FDIC‑insured institution that values diversity and inclusion, Fidelity Bank offers a supportive culture for employees seeking growth in a community‑focused financial environment.
Job Description
As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions, and legacy of service.
Requirements
- Providing outstanding customer service
- Referring products that provide a better banking experience for our customers
- Demonstrating knowledge of Fidelity's products and services
- Seeking sales opportunities through customer relationships and conversations
- Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions
- Approaching, greeting, and welcoming customers into the branch
- Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being
- Fostering teamwork across all areas of the Bank
- Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch
- Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Bank's core values