Universal Banker
Fidelity BankOverland Park, Kansas, United States
Posted February 17, 2026
Full Time
About the Company
Fidelity Bank is a full‑service community bank headquartered in Atlanta, part of Fidelity Southern Corporation, with a network of 65 branches across Georgia, Northern and Central Florida. The bank specializes in retail and commercial banking, mortgage origination, wealth management, SBA and construction lending, and indirect automobile financing, leveraging in‑house processing, underwriting, and closing to deliver fast, personalized service. Fidelity’s “Golden Rule” commitment to customer service and its status as a top mortgage lender in the Southeast and Mid‑Atlantic set it apart in a competitive market. As an equal‑opportunity, FDIC‑insured institution that values diversity and inclusion, Fidelity Bank offers a supportive culture for employees seeking growth in a community‑focused financial environment.
Job Description
As a Universal Banker at Fidelity Bank, you'll build relationships with customers and deliver an exceptional experience at all touch points. You'll work in a team environment to engage customers and positively represent our products and solutions.
Requirements
- Provide outstanding customer service
- Refer products that provide a better banking experience for our customers
- Demonstrate knowledge of Fidelity's products and services
- Seek sales opportunities through customer relationships and conversations
- Recommend Bank products and services to customers using the Teller Pod technology
- Approach, greet and welcome customers into the branch
- Establish relationships while understanding customers' needs
- Foster teamwork across all areas of the Bank
- Maintain strict standards of confidentiality and perform duties in a manner that supports Fidelity Bank's core values