Junior Client Support Specialist (80-100%)

Fides Treasury Services is a leading provider of multibank connectivity, payments, and transaction communications. We are looking for a committed Junior Client Support Specialist to strengthen our team and help realize our vision.

Requirements

• Serve as the primary point of contact for our international corporate clients and software partners across written and phone channels
• Act as the central intake channel for all inquiries related to the daily operation of our services and software solutions
• Coordinate end‐to‐end case handling with our Professional Services team and IT departments to ensure a stable, smooth operation for our customers
• Maintain clear, proactive communication with stakeholders by providing guidance, timely updates, and structured follow‐ups
• Contribute to the development of team processes and policies, documenting best practices and expanding our knowledge base

Benefits

• Attractive employment conditions