The Senior Application Support Engineer is a crucial role in Field Nation's product teams, responsible for investigating advanced problems and coming up with solutions. The position offers a fast-paced, high-growth environment with opportunities for new ideas and collaboration.
Requirements
- Extensive experience in web and software development, including advanced debugging and troubleshooting
- Expert proficiency in PHP, MySQL, Node.js, and OOP JavaScript (ES6+)
- Strong skills in relational database optimization and API integrations
- Proven ability to resolve complex, cross-functional technical issues
- Demonstrated leadership and mentoring abilities
- Effective oral and written communication skills, including handling executive-level escalations
- Ability to drive process change and set best practices across teams
- Experience using scripts and SQL queries for issue resolution
- Strong analytical and problem-solving skills
- Bachelor’s Degree in Computer Science or equivalent experience
Benefits
- Competitive salary based on experience and qualification
- Mobile Bill
- Festival Bonus
- Leave Encashment
- Medical Insurance
- Gratuity Benefit
- Lunch/Dinner - Fully Subsidized
- Transportation Service - Drop Off
- Gym Membership
- Career Development Budget
- Annual performance evaluation and increment
- Profit Sharing - Field Nation LLC Performance Reward
- Sound work-life balance - Regular working hours: 8 Hours/Day, 5 Days/Week
- Flexible leave/vacation policy
- Friendly work environment
- Opportunity to work with cross-cultural teams in the US