Homeowners Assistance Customer Care Specialist
Fifth Third BankCincinnati, Ohio, United States
Posted May 19, 2026
Full Time
About the Company
Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions.
Job Description
The Homeowners Assistance Customer Care Specialist will work with borrowers, foreclosure attorneys, and internal departments to provide current account status and information regarding Loss Mitigation applications. The specialist must be well-versed in departmental, investor, insurer, and legal guidelines in all states.
Requirements
- High School Diploma or equivalent
- Minimum 2 years Collections or Default Servicing experience
- Intermediate proficiency level in Microsoft Word and Excel
- Excellent oral and written communication skills
- Understanding of collections and default servicing practices
Benefits
- Comprehensive benefits
- Differentiated compensation offerings