Onboarding Engineer (Remote – U.S.)

The Onboarding Engineer is the architect of first value, responsible for designing secure file workflows, standing up identity, hardening networks, integrating APIs, and proving ROI fast. This role requires deep, hands-on engineering with customers' IT teams and involves designing production architectures, enterprise surface area, and real technical depth.

Requirements

• Design production-ready deployments
• Map requirements into robust architectures: identity, access, encryption, automation, retention, and auditability.
• Author cutover plans with throughput targets, back-pressure handling, retry logic, and verification (checksums, manifests).
• Implement identity & access correctly
• Stand up SAML/OIDC SSO with Okta/Azure AD; configure SCIM for lifecycle provisioning.
• Model least-privilege RBAC, groups/roles, device/IP policies, and MFA posture.
• Integrate and automate
• Connect storage backends (e.g., S3/Blob), enterprise systems, and endpoints.
• Use our REST API and webhooks to build event-driven automations; script glue in Python/PowerShell/Bash when needed.
• Harden the network path
• Work through real-world constraints: egress proxies, TLS versions/cipher suites, DPI/IDS appliances, MTU/path issues, DNS/CAA/CAA misconfigurations, and IP allowlists.
• Validate performance end-to-end: parallelism, window sizes, chunking, and timeouts.
• Teach, document, and scale
• Run admin training and technical handoffs; produce crisp diagrams, runbooks, and KB articles.
• Feed patterns back to Product & Engineering; turn one-off fixes into repeatable playbooks.

Benefits

• 100% Paid Health, Dental & Vision
• 401(k) with 4% Company Match
• Equity Grants for Every Employee
• Paid Parental Leave
• 20 PTO Days + 11 Holidays + Full Company Winter Break
• $1,000 Signing Bonus
• Modern Apple Laptop
• Anniversary Gifts
• Team Travel to NYC, Austin, Nashville, Miami, and more