Digital Product Manager

Join Finance of America as a Digital Product Manager to lead the strategy, development, and optimization of reverse mortgage and other home equity products across digital channels, transforming the customer experience through technology, data, and design.

Requirements

• Defines and executes product strategies that leverage digital platforms to deliver seamless financial experiences.
• Owns the roadmap for the digital experience and works closely with Marketing to define problems to be solved.
• Works closely with Marketing and Design to use customer insights, behavioral data, and UX best practices to continuously improve product usability, engagement, and satisfaction.
• Partners with engineering and design teams to build scalable, resilient, and user-friendly financial solutions and facilitate grooming and planning with engineering teams.
• Leads cross-functional teams in Agile environments to deliver iterative improvements and rapid innovation.
• Ensures consistent product performance and experience across all digital touchpoints, including mobile apps, websites, and third-party platforms.
• Analyzes product usage, conversion funnels, and customer feedback to inform roadmap priorities and feature enhancements.
• Collaborates with legal, compliance, and risk teams to ensure digital products meet regulatory standards and security requirements.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time-off benefits
• Flexible spending account
• 401(k) with employer match
• Employee stock purchase plan (ESPP)